Introducing the Privacy Statement
What data we collect and why
Where do we obtain your data
Why we collect your data
How we disclose your data
How we protect your data
How long we store your personal information
How we use cookies and similar technologies
Your choices for managing your data
Additional rights regarding your data
Data Transfers from the EU
Minors
How to contact us
PayPal Honey Privacy Statement
Last updated May 21, 2024
Introducing the Privacy Statement
This privacy statement (“Privacy Statement”) explains how Honey Science LLC (“PayPal Honey” or “we”) collects and processes information from members and users of the website, software applications, and other online services we provide (collectively “PayPal Honey's products”). PayPal Honey's products include, but are not limited to, the PayPal Honey extension for web browsers (the “Extension”), the PayPal Honey mobile application (the “Mobile App”), and the website located at www.joinhoney.com (the “Website”), collectively, (the “Services”). Honey Science LLC is a subsidiary of PayPal, Inc. (“PayPal”).
To the extent that PayPal Honey has links to other websites (like retailers), please note that we do not own, operate, or control them, and they have their own controlling privacy policies that you should review.
To the extent that PayPal Honey has links to other websites (like retailers), please note that we do not own, operate, or control them, and they have their own controlling privacy policies that you should review.
What data we collect and why
Personal Identifiers.
In order to provide our Services, PayPal Honey collects information that you share directly with us when you use the Services.
During the registration process we may collect your name, email address, IP address, your device's unique ID (where available), member password and other registration information. When you sign up with your existing PayPal account, PayPal Honey sees basic profile information you provided to PayPal, like your name, email address and country location. We may also collect information needed to complete your purchases, such as your billing address.
We may also collect any other information you provide when you communicate with PayPal Honey through email or other means.
If you choose to link a social media profile (like Facebook) at sign-in, PayPal Honey will store this information for login purposes. Linking your social media profile grants PayPal Honey access to the profile, but only to the extent allowed by your permission settings, that platform's terms of service, and this Privacy Statement. We do not track your social media activity or post anything on your behalf.
PayPal Honey Payment Information.
We may collect your payment information when you purchase gift cards or other products or services from PayPal Honey. We also save your payment information to your PayPal Honey account in order to allow you to check out easier when shopping on retailers' websites. In those cases, you will be asked to input a payment option (i.e., a debit or credit card), as well as information needed to complete those purchases (such as your billing address). In those instances, your payment information is securely stored with our payment processor, Braintree (a PayPal service). Alternatively, if you purchase an item on a third-party merchant's website displayed within the PayPal Honey Mobile App, that merchant (not PayPal Honey) will collect, store, and process your payment information in connection with that purchase.
Commercial Information.
We collect information about your purchases on retail sites when using PayPal Honey.
Internet or Network Activity.
We collect this information to provide PayPal Honey members with a better way to shop online and to help us develop, improve, and market our Services. This may include data such as:
In order to provide our Services, PayPal Honey collects information that you share directly with us when you use the Services.
During the registration process we may collect your name, email address, IP address, your device's unique ID (where available), member password and other registration information. When you sign up with your existing PayPal account, PayPal Honey sees basic profile information you provided to PayPal, like your name, email address and country location. We may also collect information needed to complete your purchases, such as your billing address.
We may also collect any other information you provide when you communicate with PayPal Honey through email or other means.
If you choose to link a social media profile (like Facebook) at sign-in, PayPal Honey will store this information for login purposes. Linking your social media profile grants PayPal Honey access to the profile, but only to the extent allowed by your permission settings, that platform's terms of service, and this Privacy Statement. We do not track your social media activity or post anything on your behalf.
PayPal Honey Payment Information.
We may collect your payment information when you purchase gift cards or other products or services from PayPal Honey. We also save your payment information to your PayPal Honey account in order to allow you to check out easier when shopping on retailers' websites. In those cases, you will be asked to input a payment option (i.e., a debit or credit card), as well as information needed to complete those purchases (such as your billing address). In those instances, your payment information is securely stored with our payment processor, Braintree (a PayPal service). Alternatively, if you purchase an item on a third-party merchant's website displayed within the PayPal Honey Mobile App, that merchant (not PayPal Honey) will collect, store, and process your payment information in connection with that purchase.
Commercial Information.
We collect information about your purchases on retail sites when using PayPal Honey.
Internet or Network Activity.
We collect this information to provide PayPal Honey members with a better way to shop online and to help us develop, improve, and market our Services. This may include data such as:
- the type of device you're using
- operating system
- browser type
- event stamp
- error logs
- information about the retail site that lets us know which coupons and promos to find for you
- information about pricing and availability of items
- name of the retailer
- page views
Shopping and Usage Data.
On retail sites, PayPal Honey collects the name of the retailer, page views, and in some cases, product information that allows us to track price changes and update our product catalog. We may also collect information regarding your purchases on a retail site while using PayPal Honey (for example, the transaction value, and the fact that an order was completed or returned) for purposes including internal analytics, commission collection, and managing Rewards. The information enables us to improve our products and gives us insights about coupons, deals, pricing, and availability of retail items, which we can offer to the rest of the PayPal Honey community. We may also use this information to understand your shopping history, merchant and shopping preferences to provide you with a more tailored, relevant experience or show sponsored product offers that may interest you when you use the Services.
When you are on a retailer's site that offers the Services, PayPal Honey will collect information about that site that lets us know which coupons and promos to find for you.
As you use our Services, we might also collect data, such as:
We may infer information about you such as your preferences and shopping behavior, based on your interactions with our Services.
Sensitive Personal Data.
We may disclose your sensitive personal information as appropriate to carry out legitimate business activities allowed by law, but we do not sell or share your sensitive personal data.
Aggregate and Anonymized Data.
We may also use the information we collect in aggregate or otherwise anonymized form. This lets us look at interactions with our site and products generally and does not identify you or any specific person. We use this general data for research, development, marketing, analytics, and to enhance the shopping experience for the Honey community.
On retail sites, PayPal Honey collects the name of the retailer, page views, and in some cases, product information that allows us to track price changes and update our product catalog. We may also collect information regarding your purchases on a retail site while using PayPal Honey (for example, the transaction value, and the fact that an order was completed or returned) for purposes including internal analytics, commission collection, and managing Rewards. The information enables us to improve our products and gives us insights about coupons, deals, pricing, and availability of retail items, which we can offer to the rest of the PayPal Honey community. We may also use this information to understand your shopping history, merchant and shopping preferences to provide you with a more tailored, relevant experience or show sponsored product offers that may interest you when you use the Services.
When you are on a retailer's site that offers the Services, PayPal Honey will collect information about that site that lets us know which coupons and promos to find for you.
As you use our Services, we might also collect data, such as:
- items you save in order to monitor price drops (Droplist)
- coupons, promo codes, and deals you found
- friend referrals from your contacts to PayPal Honey
- stores you “follow”
We may infer information about you such as your preferences and shopping behavior, based on your interactions with our Services.
Sensitive Personal Data.
We may disclose your sensitive personal information as appropriate to carry out legitimate business activities allowed by law, but we do not sell or share your sensitive personal data.
Aggregate and Anonymized Data.
We may also use the information we collect in aggregate or otherwise anonymized form. This lets us look at interactions with our site and products generally and does not identify you or any specific person. We use this general data for research, development, marketing, analytics, and to enhance the shopping experience for the Honey community.
Where do we obtain your data
We may obtain the above categories of personal information from the following different sources:
- from you, including from your interactions with us and use of the Services
- our Parent Company, PayPal
- Third parties, including Service Providers, Retailers, and Operating Systems
- Connected Accounts: accounts you agree to link to PayPal Honey, such as social network accounts.
Why we collect your data
In addition the uses described above, we also collect your information for a variety of reasons, including to provide our Services as well as for the following reasons.
- To provide our Service: such as to setup your account, to create an inventory of functioning coupons, deals, pricing and availability of retail items, to track price changes, update our product catalog, commission collection, create Droplists, and managing Rewards.
- To manage and improve our Services: to make sure our products our working correctly, conduct internal analytics.
- To manage fraud and risk.
- To personalize your shopping experience: to provide you with a more tailored, relevant experience or show sponsored product offers that may interest you, see a personalized recommendation feed.
- To market our Services.
- To communicate with you.
- To comply with Laws: to comply with applicable laws and rules and enforce our agreements with you and other people who use our Services.
- To process information about your contacts: with your consent, we may collect your friends contact information for referrals.
How we disclose your data
We do not sell personal information to third parties for money or share your personal information for cross context behavioral advertising, including sensitive personal information, for cross context behavioral advertising. We may disclose your sensitive personal information as appropriate to carry out legitimate business activities allowed by law.
In addition, we may disclose your personal information with your consent or in ways you'd expect (as we explain here).
We may disclose information:
In addition, we may disclose your personal information with your consent or in ways you'd expect (as we explain here).
We may disclose information:
- With our service providers (businesses that work for and with us) for the purpose of running PayPal Honey and fulfilling our commitments to you. These include businesses that perform services on our behalf, including to help us maintain our products, manage coupons codes and offers, to provide support for legal, banking, security protection, payment processing, our own marketing, and customer service. Please know that when we disclose information with our service providers, it's for the purposes outlined in this Privacy Statement and not for their independent use. The personal information we disclose may include your identification information, your shopping and usage data, internet or network activity, commercial information, inferences, and sensitive personal information.
- With our parent company, PayPal, Inc. and affiliates and subsidiaries it controls to manage Rewards. The personal information we disclose may include your identification information, your shopping and usage data, and commercial information.
- With authorities, as required by law, or to comply or respond to a valid government request; or when we believe in good faith that it's necessary to protect our rights, protect your safety or the safety of others, or investigate fraud. The personal information we disclose may include your identification information, your shopping and usage data, internet or network activity, commercial information and sensitive personal information.
- With a buyer or successor if Honey Science LLC or PayPal, Inc. is involved in a merger, acquisition, or similar corporate transaction. If that happens, you will be notified via email and/or a prominent notice on the Website of any change in ownership, as well as any choices you will have as a result. The personal information we disclose may include your identification information, your shopping and usage data.
How we protect your data
At Honey, every employee is responsible for respecting and protecting the personal information to which the employee has access. Our privacy officer oversees our privacy practices and our efforts to follow all privacy laws that apply, and to manage and reduce privacy risk. To ensure the protection of your personal information, we maintain policies and practices that govern our privacy and personal information handling practices, including defining roles and responsibilities for handling your information from the moment we gather it until it is destroyed, regular employee privacy and security training, responding to privacy complaints or inquiries, and investigating potential incidents.
The security of your information is important to us. We have a team dedicated to protecting your information and have put in place physical, electronic, and procedural safeguards.
These measures include limiting access, using encryption, testing for vulnerabilities, advanced malware detection, employing pseudonymization and anonymization techniques, and more.
Though we hate to say it, despite our efforts, we can't guarantee that user information will not be accessed, viewed, disclosed, altered, or destroyed as a result of a breach of any of our safeguards. You provide us with information at your own risk.
The security of your information is important to us. We have a team dedicated to protecting your information and have put in place physical, electronic, and procedural safeguards.
These measures include limiting access, using encryption, testing for vulnerabilities, advanced malware detection, employing pseudonymization and anonymization techniques, and more.
Though we hate to say it, despite our efforts, we can't guarantee that user information will not be accessed, viewed, disclosed, altered, or destroyed as a result of a breach of any of our safeguards. You provide us with information at your own risk.
How long we store your personal information
We retain personal information for as long as needed or permitted in context of the purpose for which it was collected and consistent with applicable law.
The criteria used to determine our retention period is as follows:
The criteria used to determine our retention period is as follows:
- Personal information used for the ongoing relationship between you and PayPal Honey is stored for the duration of the relationship plus a period of 10 years, unless we need to keep it longer, such as:
- a legal obligation to which we are subject.
- consistent with the applicable law.
- litigation, investigations, audit and compliance practices, or to protect against legal claims.
How we use cookies and similar technologies
Like most other online services, PayPal Honey uses cookies, pixel tags, web beacons, and other markers (we'll just call them “cookies”) to collect some of the data discussed in this Privacy Statement. These help us operate our products, analyze engagement and usage, and provide a relevant and personalized shopping experience. See below to learn how you can manage your cookie preferences.
Some cookies can be temporary (“session cookies” like those used for navigating your browser) and disappear once you close it. Others last longer (“persistent cookies,” like when you ask a site to remember your login) and are saved to your computer until you delete them.
Our uses of cookies and similar technologies fall into the following general categories:
Some cookies can be temporary (“session cookies” like those used for navigating your browser) and disappear once you close it. Others last longer (“persistent cookies,” like when you ask a site to remember your login) and are saved to your computer until you delete them.
Our uses of cookies and similar technologies fall into the following general categories:
- Essential: We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools; that are required to identify irregular site behavior, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as shopping-carts, saved search, or similar functions;
- Performance: We may use cookies, web beacons, or other similar technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools;
- Functionality: We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites;
- Marketing: We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that have been delivered to you, such as whether you have clicked on an advertisement.
Your choices for managing your data
We've made it easy to opt out of PayPal Honey's products at any time.
You can always adjust your personal settings regarding what information you share and how PayPal Honey communicates with you by going to your account page and clicking on the “personalize” or “emails” headings. Please note that limiting the information you offer to provide may impact PayPal Honey's ability to provide certain deals and products to you.
If you want to stop using PayPal Honey, we have instructions on how to uninstall the Extension on our Website and if you have any issues you can contact our support team for assistance by sending an email to yourfriends@joinhoney.com.
You can also uninstall the PayPal Honey Mobile App in the same way you would uninstall other mobile apps from your mobile device.
If you would like to delete your profile or personal information, you can always ask us by emailing privacy@joinhoney.com. We will delete any personal information we have, although the following exceptions apply: (1) we may still store your personal information if we need it to meet our legal or compliance obligations and/or to defend against legal claims; and (2) we may also continue to store your personal data in an aggregated and anonymized format that doesn’t identify you and can’t be attributed to you, even after you’ve deleted your profile.
You can always adjust your personal settings regarding what information you share and how PayPal Honey communicates with you by going to your account page and clicking on the “personalize” or “emails” headings. Please note that limiting the information you offer to provide may impact PayPal Honey's ability to provide certain deals and products to you.
If you want to stop using PayPal Honey, we have instructions on how to uninstall the Extension on our Website and if you have any issues you can contact our support team for assistance by sending an email to yourfriends@joinhoney.com.
You can also uninstall the PayPal Honey Mobile App in the same way you would uninstall other mobile apps from your mobile device.
If you would like to delete your profile or personal information, you can always ask us by emailing privacy@joinhoney.com. We will delete any personal information we have, although the following exceptions apply: (1) we may still store your personal information if we need it to meet our legal or compliance obligations and/or to defend against legal claims; and (2) we may also continue to store your personal data in an aggregated and anonymized format that doesn’t identify you and can’t be attributed to you, even after you’ve deleted your profile.
Additional rights regarding your data
Depending on where you live, you may have additional rights as to the personal information that you share and PayPal Honey collects. Residents of the EU, UK, Canada, Australia, and New Zealand, can click below to learn more.
Data Transfers from the EU
If we transfer your data outside of the European Economic Area, we will do so within the safeguards of Binding Corporate Rules or Model Contract Clauses.
As we are located in the United States and PayPal Honey's products are operated in the United States, if you are located outside of the United States, please be aware that information you share and we collect will be transferred to, and processed, stored, and used in the United States in order to provide PayPal Honey's products to you.
Honey Science, LLC has signed Binding Corporate Rules, which have been approved by competent supervisory authorities, and that apply uniform, adequate and global data protection and privacy standards for the handling of all user personal data.
Honey Science, LLC has signed Binding Corporate Rules, which have been approved by competent supervisory authorities, and that apply uniform, adequate and global data protection and privacy standards for the handling of all user personal data.
Minors
We created PayPal Honey for the exclusive use of adults (18 and older). We don't knowingly collect or solicit personal information from children. If you are a child under 18, please do not attempt to use or register for PayPal Honey's products or send any personal information to us.
How to contact us
If you have any questions about our privacy policies and practice, please contact our Privacy Officer at privacy@joinhoney.com.
Or you can write us a letter (fancy!) at:
Honey Science LLC
Attn: Privacy
963 E. 4th Street
Los Angeles, CA 90013
Or you can write us a letter (fancy!) at:
Honey Science LLC
Attn: Privacy
963 E. 4th Street
Los Angeles, CA 90013